CUSTOMER SATISFACTION & RESPECT
We strive for safety excellence – practice safety within the workplace, our homes, and at play.
Listen, and listen more, to better understand – you get excited about opportunities to help others.
Own customers’ challenges to deliver unique solutions – you recognize that it’s our privilege to serve customers because without “them,” there is no “us.”
Focus on what is “important” as opposed to “urgent” – you focus on the big picture rather than getting lost in the details.
Express thanks to those who help us constantly improve – you recognize and embrace constructive criticism.
HIGH-PERFORMING EMPLOYEES
We create a great workplace by filling it with spectacular people – set expectations high, have fun, and celebrate our successes.
Succeed through professional and personal growth – take ownership of your own success.
Always be a Rokstad ambassador – take pride in opportunities to share your beliefs, learnings, strengths, and ideas.
Respect the unique contribution that every employee brings to the table – be open to learning and growing from employees who move Rokstad forward and help you achieve more.
Place importance on effectiveness rather than effort – work smarter by being conscious of your current levels of productivity, health, and happiness.
EXCELLENCE & PROFESSIONALISM
We take pride in what we do – how we show up is important.
Be part of the solution – you problem solve rather than complain, gossip, or cut others down.
Know when to lead, know when to follow – check your ego at the door.
Pursue improvement … relentlessly – you make continual changes to grow.
Strive to achieve the best results – you have higher expectations of yourself than Rokstad has of you.
Embrace change – you understand that markets change, competition changes, and technology changes.
HONESTY & INTEGRITY
We stand among the very best – doing it right makes our reputation even stronger.
Act in Rokstad’s best interest – as though you are an owner.
Say what you mean, mean what you say – one dishonest action can ruin a lifetime of goodwill.
Demonstrate trust in order to gain trust – an honest day’s work for an honest day’s pay.
Lead by example – you recognize that your actions are always being observed, and actions speak louder than words.
Seek first to understand before seeking to be understood – you avoid drawing ill-informed conclusions or assumptions.
SOCIAL RESPONSIBILITY & DIVERSITY
We respect our position in the broader community – act in accordance with our culture and values.
Build and support the communities where we work and live – make the world cleaner, safer, and more interesting.
Care for and respect our environment – promote environmentally sound practices throughout every aspect of our business.
Create a culture of inclusion built on trust, respect, and dignity for all – build teams that capitalize on the diverse talents of all employees.
Explore opportunities to grow and develop positive relationships with Diverse Businesses – create mutually beneficial partnerships.
WORLD-CLASS SAFETY
We strive for safety excellence – practice safety within the workplace, our homes, and at play.
No compromise on safety – make safety a thought, an action, a cornerstone belief in everything you do.
Live safely for yourself, your team, and your family – you work together to ensure safety for all.
Learn and improve from past experiences – lessons learned fuel our future successes.
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